Paratransit

Human, safe, and accessible transportation for everyone

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At Autocar Jeannois, we help provide transportation solutions for people with reduced mobility or functional limitations, in a safe, caring, and respectful setting.

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Our role varies depending on the type of need. 

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Booking a regular trip

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IMPORTANT: For regular paratransit trips, bookings are not made directly with Autocar Jeannois.

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In Lac-Saint-Jean Est, Autocar Jeannois acts as a service provider for Transport Adapté Lac-Saint-Jean Est. To book a trip, riders must contact the responsible organization directly.

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In the Charlevoix region, requests for regular paratransit must be sent to Mobilité Charlevoix.

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Renting an accessible bus with a driver 

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For group needs, we offer accessible bus rentals with a driver as part of charter transportation, depending on fleet availability and the required configuration.

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This service can meet needs related to:

  • travel for groups with accessibility needs;
  • school or educational outings;
  • activities organized by community organizations;
  • transportation for residences, institutions, or facilities;
  • events that require an accessible vehicle;
  • structured accessible mobility projects with an organization or municipality.

Vehicles available for paratransit 

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Depending on the number of passengers, the level of accessibility required, the distance, and the configuration needed, Autocar Jeannois can provide different types of accessible vehicles.

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Every vehicle is rigorously inspected and maintained to ensure passenger safety, reliability, and comfort.

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Accessible vehicles

School bus, bus, minibus, or minivan models

These vehicles can accommodate passengers with reduced mobility, wheelchair users, or groups that need an accessible solution.

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Discover our accessible vehicles

Frequently asked questions

Everything you need to know before booking.

What type of bus should I choose for my group?

The choice of vehicle depends on the number of passengers, the length of the trip, the destination, the level of comfort desired, and the luggage or equipment to be carried. Our team will recommend the right vehicle for your needs.

Does Autocar Jeannois take bookings for regular paratransit?

No. For regular paratransit trips, bookings are not made directly with Autocar Jeannois. Riders must contact the organization responsible for their area, such as in Lac-Saint-Jean Est or Charlevoix.

What paratransit service does Autocar Jeannois offer?

Autocar Jeannois offers accessible bus rentals with a driver for groups, organizations, or events that need an accessible vehicle. This service is part of our charter transportation offering, depending on the group’s needs, the required configuration, and vehicle availability.

Who is accessible bus rental for?

Accessible bus rental is designed for schools, community organizations, residences, institutions, municipalities, businesses, or private groups who want to organize an accessible, safe, and well-supervised trip.

What information do I need to provide to get a quote?

To get a quote, provide the date of the trip, the number of passengers, the departure location, the destination, the desired schedule, planned stops, the length of the trip, the amount of luggage, and any special needs.

Can the vehicles accommodate wheelchairs?

Yes, some accessible vehicles can accommodate wheelchairs depending on their configuration. The team will confirm the number of passengers, the number of wheelchairs or mobility aids, the equipment needed, and fleet availability.

Are drivers trained for accessible or school transportation?

Yes. Drivers are trained and qualified to provide safe, respectful service. In accessible transportation, they are attentive to passengers’ needs. In school transportation, they are trained in student safety, responsible driving, and the realities of school transportation.

Can we organize a one-time school outing?

Yes. Depending on needs and availability, vehicles can be used for school outings, extracurricular activities, educational excursions, or other one-time school trips. When an accessible vehicle is required, an accessible bus can also be rented.

Can you set up a regular or recurring service?

Yes. Autocar Jeannois can help organizations set up recurring routes or shuttles, with stops, schedules, and frequency tailored to passengers’ needs. Some regular paratransit projects can also be evaluated with organizations, institutions, or municipalities depending on the area, the resources available, and riders’ needs.

Can paratransit service be set up elsewhere in Quebec?

Some paratransit projects can be evaluated elsewhere in Quebec, depending on the needs, the area, the resources available, and the desired service model.